Are You Ready to Grow Your Organics Business?

As organics diversion programs expand across Canada, haulers are being asked to balance operational efficiency, contamination reduction, customer participation, and facility acceptance requirements.

This 2-minute assessment helps identify opportunities to strengthen your organics collection program.

How to score:

Read each statement and rate how well it reflects your current program, from 1 to 5:

  • 5 - Strongly Agree: This is consistently true for our program
  • 4 - Agree: Mostly true, with minor exceptions
  • 3 - Neutral: True some of the time, or we're not sure
  • 2 - Disagree: Mostly not true
  • 1 - Strongly Disagree: Not true at all

There are no right or wrong answers, just an honest snapshot of where things stand today. Your results will point to specific opportunities to strengthen participation, reduce contamination, and stay ahead of facility requirements.

Organics collection operation in Canada

Let's Get Started.

Section 1 — Current Organics Operations

Which Best Describes Your Organization?

Select all that apply.

Which Best Describes Your Organization?
Organics collection operations

Section 2 — Customer Profile

Which Customer Segments Do You Currently Serve?

Which Customer Segments Do You Currently Serve?
Organics customers and collection accounts

Section 3 — Business Priorities

What Are Your Biggest Priorities Over the Next 12–24 Months?

What Are Your Biggest Priorities Over the Next 12–24 Months?
Organics business planning

Section 4 — Current Program Performance

Route & Collection Consistency

Rate each statement from 1–5.

1 Strongly Disagree 2 Disagree 3 Neutral 4 Agree 5 Strongly Agree

Collection crews experience consistent conditions across customer sites.

Rate: Collection crews experience consistent conditions across customer sites.

Organics volumes are generally predictable.

Rate: Organics volumes are generally predictable.

Collection routes operate efficiently.

Rate: Collection routes operate efficiently.

Organics pickups require minimal additional handling.

Rate: Organics pickups require minimal additional handling.

Bin setups are generally standardized across accounts.

Rate: Bin setups are generally standardized across accounts.
Score: 0 / 25
Organics collection route

Section 4 — Current Program Performance

Customer Participation

1 Strongly Disagree 2 Disagree 3 Neutral 4 Agree 5 Strongly Agree

Customers consistently use organics bins correctly.

Rate: Customers consistently use organics bins correctly.

Participation rates are strong across accounts.

Rate: Participation rates are strong across accounts.

Customers understand accepted materials.

Rate: Customers understand accepted materials.

Customer education materials are clear.

Rate: Customer education materials are clear.

Organics bins are being used as intended.

Rate: Organics bins are being used as intended.
Score: 0 / 25
Customer participation in organics collection

Section 4 — Current Program Performance

Contamination & Material Quality

1 Strongly Disagree 2 Disagree 3 Neutral 4 Agree 5 Strongly Agree

Contamination complaints are uncommon.

Rate: Contamination complaints are uncommon.

Loads are consistently accepted by processing facilities.

Rate: Loads are consistently accepted by processing facilities.

Customers understand facility requirements.

Rate: Customers understand facility requirements.

Certified compostable products are clearly specified.

Rate: Certified compostable products are clearly specified.

Material quality is generally consistent.

Rate: Material quality is generally consistent.
Score: 0 / 25
Organics material quality

Section 4 — Current Program Performance

Program Standardization

1 Strongly Disagree 2 Disagree 3 Neutral 4 Agree 5 Strongly Agree

Similar customer types use similar collection systems.

Rate: Similar customer types use similar collection systems.

Compostable liner usage is standardized where appropriate.

Rate: Compostable liner usage is standardized where appropriate.

Signage is consistent across locations.

Rate: Signage is consistent across locations.

Collection procedures are clearly communicated.

Rate: Collection procedures are clearly communicated.

Program expectations are consistent across customers.

Rate: Program expectations are consistent across customers.
Score: 0 / 25
Standardized organics collection program

Common Challenges

Common Challenges We Hear From Canadian Haulers

As organics programs mature, many haulers encounter similar challenges:

  • Expanding organics collection while maintaining operational consistency
  • Reducing contamination at the source
  • Supporting compost facility acceptance requirements
  • Increasing customer participation
  • Standardizing collection practices across municipalities and ICI accounts

These challenges often don't require major operational changes—small improvements in collection systems, customer education, and program standardization can make a meaningful difference over time.

Operational Consistency

Maintain consistent collection practices while organics services expand.

Consistent organics collection operations

Contamination & Acceptance

Reduce contamination at the source and support facility acceptance requirements.

Organics material acceptance

Customer Participation

Improve participation through clear education and standardized program guidance.

Customer organics education

Complimentary Review

Organics Business Growth Review

EcoSafe works with haulers to identify practical opportunities to expand organics collection, improve customer participation, reduce contamination, and strengthen program consistency across municipal and ICI accounts.

If you'd like to discuss your assessment results, we'd be happy to schedule a complimentary review.

Book a 15-Minute Organics Business Growth Review

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